Comments on: Resurrect Lost Joomla/Virtuemart Error Messages

By: Ian

Ian — Mon, 21 Jun 2010 12:37:26 +0000

Thanks for this solution, had the same problem

By: Img

Img — Wed, 12 May 2010 19:45:13 +0000

Also, the server is not returning any messages. If I look at the source (ctl+u in Firefox) then there is no message for those who cannot see messages.
+1

By: Eddie Stone

Eddie Stone — Mon, 26 Apr 2010 18:30:17 +0000

Hi Tristan

That was exactly the problem and solution.

Thanks!

Best

Eddie

By: Mickael

Mickael — Fri, 23 Apr 2010 11:37:23 +0000

Thank you so much!

I searched 5 hours for resolve that problem!

By: Tristan Waddington

Tristan Waddington — Thu, 22 Apr 2010 23:45:06 +0000

Hey Eddie,

Check the “Limit by IP Address” option in your Virtuemart settings. More info to be had here:

http://forum.virtuemart.net/index.php?topic=61009.msg212693

Let me know if that solves your problem!

By: Eddie Stone

Eddie Stone — Wed, 21 Apr 2010 10:47:49 +0000

Hi Tristan

Yes, the Info popup which appears next to Cart and above the basket.

Also, error messages.

e.g.

A customer logs in, adds an item to the cart, proceeds to to Payment (after Shipping) and chooses to pay by credit card.

Customer inputs no or incorrect card details (e.g. expiry date which is past).

Nothing happens.

The page seems to just return with no error messages.

So, I lose the sale if the customer makes an input error as he is not seeing any message.

Also, the server is not returning any messages. If I look at the source (ctl+u in Firefox) then there is no message for those who cannot see messages.

I know of only one person who is seeing messages and if he looks at the source the message is visible.

So, it cannot be a syle sheet declaration issue.

I am using a customised VM template but have tried switching to the Default with no change.

This problem is irrespective of browser or operating system.

I am stumped.

Best

Eddie

By: Tristan

Tristan — Wed, 21 Apr 2010 02:47:43 +0000

Hey Eddie, if some people are seeing the error messages and others are not, then this is not likely the solution to your problem.

Are you talking about the popup that appears when you add an item to your cart? Is it blank?

By: Eddie Stone

Eddie Stone — Tue, 20 Apr 2010 17:05:35 +0000

I have a “strange” problem whereby some people can see Info and Error messages and some cannot.

e.g. Adding an item to the Cart should return:

Info: The product was added to your cart.

I cannot see this message as with many others.

I have tried Firefox and IE8; Windows 7, XP, Linux machines, to no avail.

Is your above solution applicable to my problem?

Why can some see the messages and others not?

Thank You

Eddie